At Aavanya Home, we strive to provide quality products and services to our customers. Please read this Refund and Cancellation Policy carefully before making any purchase through our website or payment channels.
By placing an order or making a payment, you acknowledge and agree to the terms outlined below.
1. No Refund Policy
All products sold by Aavanya Home are non-refundable.
Once an order is placed and payment has been successfully processed, no refund shall be issued under any circumstances, including but not limited to:
- Change of mind after purchase
- Incorrect product selection by the customer
- Customer no longer requiring the product
- Delay caused by customer-side communication issues
- Pricing disputes after purchase
- Customer dissatisfaction not related to a verified product defect
Customers are advised to carefully review product details, specifications, dimensions, quantities, and pricing before completing their purchase.
2. No Return Policy
Aavanya Home does not accept returns of any products sold through the website or any other sales channel.
All sales are final.
Products once sold cannot be returned, exchanged, or replaced unless required by applicable law.
3. Cancellation Policy
Orders cannot be cancelled once payment has been successfully completed.
Any cancellation request received after payment confirmation will not be eligible for a refund or credit.
Customers should verify all order details before making payment.
4. Payment Terms
Payments may be accepted through:
- UPI
- Bank Transfer
- Payment Gateway Services
- Other approved payment methods
An order is considered confirmed only after successful receipt of payment.
5. Damaged or Incorrect Products
If a customer receives a product that is:
- Physically damaged during delivery; or
- Significantly different from the product ordered,
the customer must notify Aavanya Home within 48 hours of receiving the product by emailing us with:
- Order details
- Photographs of the product
- Description of the issue
Upon verification, Aavanya Home may, at its sole discretion, provide a replacement or other suitable resolution where applicable.
This provision does not constitute a refund entitlement.
6. Failed Transactions
In cases where:
- Payment is deducted from the customer’s account but
- The order is not successfully recorded by our system,
customers should contact us with payment proof.
After verification, any duplicate or failed transaction amount received by Aavanya Home may be processed according to banking and payment provider procedures.
7. Exceptions Required by Law
Nothing in this policy shall limit any consumer rights that cannot be excluded under applicable laws of India.
Where required by law, Aavanya Home will comply with all statutory obligations.
8. Policy Changes
Aavanya Home reserves the right to modify or update this Refund and Cancellation Policy at any time without prior notice.
Changes will become effective immediately upon posting on the website.
9. Contact Us
For questions regarding this Refund and Cancellation Policy, please contact:
Aavanya Home
Website: www.aavanyahome.com
Email: aavanya2518@gmail.com
Phone: (91) 9315235006
By making a purchase from Aavanya Home, you acknowledge that you have read, understood, and agreed to this Refund and Cancellation Policy.